Gardeners Osterley Modern Slavery Statement

Gardeners Osterley (also referenced as Gardeners of Osterley and Osterley gardeners) sets out its commitment to preventing modern slavery and human trafficking in any part of our business or supply chain. This modern slavery statement describes our policies, due diligence approach, and the steps we have taken to ensure a zero-tolerance stance on forced labour, bonded labour, and other forms of exploitation.

Our commitment is clear: we have a zero-tolerance policy towards modern slavery and unethical labour practices. All employees and contractors engaged by Gardeners - Osterley are required to follow our Code of Conduct which emphasises respect for human rights, safe working conditions and lawful terms of employment. We will not tolerate any form of coercion, debt bondage, or human trafficking in our operations.

To support this, Gardeners in Osterley operates a programme of supplier due diligence and risk assessment. We categorise suppliers by risk and prioritise audits where indicators of modern slavery are more likely. Our procurement contracts include strong anti-slavery clauses requiring compliance with applicable laws and the right to audit. We also require suppliers to provide certifications and to demonstrate traceability for high-risk materials and labour sources.

Policies and Procedures

We maintain robust policies that are periodically reviewed. These include our Anti-Slavery Policy, recruitment and payroll checks, and mandatory training for staff with procurement or management responsibilities. We use a combination of internal checks and external verification to ensure policies are implemented effectively across all Gardeners Osterley activities.

As part of our prevention strategy we conduct background checks on recruitment agencies and require clear documentation of workers’ rights and terms of employment. Where we identify non-compliance, we insist on corrective action plans with timelines and follow-up audits. We expect the same standards from sub-contractors and supply partners.

We also run targeted training and awareness sessions for managers and field teams to help them identify signs of exploitation, including restricted movement, withheld wages, or unusual patterns of recruitment and accommodation. These sessions include scenario-based learning and are refreshed annually.

Supplier Audits and Corrective Action

Supplier audits are a cornerstone of our approach. Gardeners Osterley engages both internal audit teams and reputable third-party auditors to assess compliance across labour practices, health and safety, and documentation standards. Audit findings inform risk mitigation plans and, where necessary, contractual remedies up to termination of the relationship.

Key elements of our supplier assurance programme include:

• Risk-based selection for audits and on-site inspections
• Document verification including payroll, contracts and identity checks
• Corrective action tracking with deadlines and follow-up reviews

We document all audit outcomes and maintain records of remedial measures. When violations are identified, we work with suppliers to ensure immediate protection for affected workers and implement sustainable improvements.

Reporting Channels and Whistleblowing

Gardeners Osterley provides multiple confidential reporting channels to encourage the reporting of suspected modern slavery. These include secure, anonymous mechanisms accessible to staff and third parties, and a formal escalation route to senior management. We treat reports seriously and ensure protection against retaliation for whistleblowers.

Reports are triaged by trained compliance personnel and investigated promptly. Investigations are conducted impartially and may involve human resources, legal advisors and external specialists. Outcomes lead to appropriate remedial steps, disciplinary measures, or referrals to law enforcement where required.

Monitoring, Review and Continuous Improvement

Gardeners Osterley performs an annual review of this modern slavery statement and its associated policies. Senior leadership evaluates the effectiveness of our measures, audit results and any incidents reported during the year. We use this review to update controls, improve training, and refine supplier engagement strategies.

We are committed to continuous improvement. Our future actions will focus on increasing transparency across the supply chain, enhancing worker voice mechanisms, and deepening collaboration with industry partners. Through these steps, Gardeners Osterley aims to eradicate modern slavery risks from our operations and supply chains.